[RetailEdge Moderator]

To return an item, place the item's SKU or item number in the Stock Number field on the Sales screen. Move to the Quantity field and place a negative quantity in the field (by pressing the minus (-) key twice). Press the Post Sale button to go to the Payment screen. Type in the amount of the return in the appropriate payment media and press the Post Sale button. Returned items and purchased items can be combined on the same Sales screen (i.e., an exchange).