[Anthony]

1: Install driver software. https://www.zebra.com/us/en/support-dow ... stitem_9aa

2: Connect the printer and wait for the printer to install.

3: Change the driver to the Zdesigner LP 2824 Plus (EPL)
Control Panel → Devices and Printers → Right Click on Zdesigner LP 2824 Plus → select Printer Properties → Advanced → select New Driver → in the Add Printer Driver Wizard select Next → in the Manufacturer list select Zdesigner then in the Printers list select Zdesigner LP 2824 Plus (EPL) → select Next → select Apply

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4: Verify Communication via Windows Test print.
Control Panel → Devices and Printers → Right Click on Zdesigner LP 2824 Plus → select Printer Properties → Select Print Test Page

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5: Download printer stocks from ftp://ftp.highmeadow.com/pub/Support/pr ... bra/Stocks
Select Zdesigner Stocks For RetailEdge.drs

6: Load the Stocks into the Zdesigner LP 2824 Plus driver.
Control Panel → Devices and Printers → Right Click on Zdesigner LP 2824 Plus → Printing Preferences → Import/Export settings → select Import → load the Zdesigner Stocks For RetailEdge.drs file.

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7: Calibrate the Device for the Label Stock you are using.
Control Panel → Devices and Printers → Right Click on Zdesigner LP 2824 Plus → Printing Preferences → Options → Stocks: select the Label Stock from the drop down list → select the Advanced Setup verify that Media type is selected to the type of Label you are using, Device options set to None and Top of Form backup is selected → select Calibrate → After Calibrations select Apply → OK.

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8: In RetailEdge select the Zebra LP 2824 Plus as your Label Printer.
Tools → Settings → Workstations → Modify → Labels (in 1 of 2 or 2 of 2 depending on your printers use) → select the Zdesigner LP 2824 Plus from the drop down list → select Save.

9: Print labels from RetailEdge
On the Print preview screen you should see the label centered on the screen.

[glowfish]

Under the Options tab wouldn't you also have to put the width and height of the specific label?

[glowfish]

I know there was also a bit about turning the machine on and then back on again. It might have been Isaac that caught that small bit that was completely necessary for the labels to print right.

labels miss printing

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