[gwang1cn]

To whom it may concern:

Trying to install HP POS Pole Display on RetailEdge 8.2.26 , the following is the link for HP website for this product and the OPOS Driver

I just cannot find the OPOS ID for this device, could you please help!

Best

Colin

http://h20000.www2.hp.com/bizsupport/Te ... de=4&idx=0

http://h10010.www1.hp.com/wwpc/us/en/sm ... ccessories

[RetailEdge Moderator]

You can usually get these settings when you are testing the OPOS through their utility. It is probably something like OPOS.Display. OPOS is a real pain and not a good standard and you should not even get involved with it unless you have to. I would recommend getting a driver that creates a virtual serial port. Then you will be able to just tell RetailEdge to use the COM port that it sets up and the HP Pole display.

To whom it may concern:

Trying to install HP POS Pole Display on RetailEdge 8.2.26 , the following is the link for HP website for this product and the OPOS Driver

I just cannot find the OPOS ID for this device, could you please help!

Best

Colin

http://h20000.www2.hp.com/bizsupport/Te ... de=4&idx=0

http://h10010.www1.hp.com/wwpc/us/en/sm ... ccessories

[gwang1cn]

Really appreciated for your help!

I tried OPOS.Display, but it wont work neither.

I tired to COM PORT as well. If I was not wrong, I tired to create a HP Pole Display in the Device setting, but I do not know those parameters associated with the display. Do you mind to let me know those parameters?

Thanks again!

Have a great weekend!

Best

Colin

[RetailEdge Moderator]

You should not have to create a new device. HP should be in the list already.

Really appreciated for your help!

I tried OPOS.Display, but it wont work neither.

I tired to COM PORT as well. If I was not wrong, I tired to create a HP Pole Display in the Device setting, but I do not know those parameters associated with the display. Do you mind to let me know those parameters?

Thanks again!

Have a great weekend!

Best

Colin

[gwang1cn]

Thanks for your reply!

HP is not on the device list, I tried to find them thousand times.

If it is possible, could you please pass me the parameters for my HP Pole Display for me.

Thanks again for your help!

Best

Colin

[gwang1cn]

Could you please someone help on my issue please?

Really appreciated for your help!

Thanks again for your help!

Best

Colin

[RetailEdge Moderator]

Serial Port Tab
Baud 9600
Data Bits 8
Parity None
Stop Bits 1
Flow None

General Tab
Initialization String 27,64
Termination String 27,64
Column Count 20
Column Count Expanded 20
Device Delay 0
Goto Row 1, Col1 11
Goto Row 2 Col1 31,66

That should do it.

Could you please someone help on my issue please?

Really appreciated for your help!

Thanks again for your help!

Best

Colin

[gwang1cn]

Really appreciated for your help!

Thanks again!

Best

Colin