[Jared]

Upon starting Retail Edge it asks me to purge log files to keep backups smaller. I have tried this twice now within the month and both times it quickly pulls up a error message right after pass one saying it can't do it due to an error. Is something wrong or am I not doing something correctly? I am asking it to purge data from November 2010 and back. I do have the most recent update of retail edge 8.2 and I have tried restarting my computer both times before doing the purge. Feel free to call or post back here.

Thanks,
Jared Powell
Insane Paintball
423-624-2121

[RetailEdge Moderator]

Jared,

Have you tried verifying your database tables? And or just rebuilding them?

Does the error message give you any more information about what RetailEdge is having a problem with?

Let us know.

Upon starting Retail Edge it asks me to purge log files to keep backups smaller. I have tried this twice now within the month and both times it quickly pulls up a error message right after pass one saying it can't do it due to an error. Is something wrong or am I not doing something correctly? I am asking it to purge data from November 2010 and back. I do have the most recent update of retail edge 8.2 and I have tried restarting my computer both times before doing the purge. Feel free to call or post back here.

Thanks,
Jared Powell
Insane Paintball
423-624-2121

[Jared]

Thanks alot...The rebuilding of the tables worked. The audit log table was messed up and it purged properly after I did that.

Do I need to purge info on all of my registers or just the main computer?

Secondly, how often should I do this. I purged all data up to November of 2010 but I wasn't sure if I should have purged it to a more recent date or not?

Thanks,
Jared Powell
Insane Paintball