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Windows 8
  • wildman
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    Windows 8

    by wildman » Tue Nov 06, 2012 4:17 pm

    Any problems with Retail Edge on Windows 8
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    Re: Windows 8

    by RetailEdge Moderator » Tue Nov 06, 2012 5:16 pm

    Not that we know of. We have been running Windows 8 for quite awhile and it seems to be fine. In addition it is faster to load and snappy. One issue that people have is no Start Button. But once you get used to it there is really no problem. The one thing that I would watch out for is hardware devices. Usually hardware manufacturers play catchup with the new operating systems (drivers). The ones we have tested here seem to be fine, but I can't guarantee that every one will work.
    wildman wrote:Any problems with Retail Edge on Windows 8
  • jamesking
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    Re: Windows 8

    by jamesking » Fri Dec 07, 2012 12:37 am

    RetailEdge will work with the 1000SE USB. The USB device will have a driver that will allow you to setup the device with a virtual serial port (COM6, etc.). Then RetailEdge can talk to the device using the COM port that gets setup.

    However you should be cautious about using a PINPad. We have seen lots of installation issues when using PINPads. The most common is that the driver is not setup properly. They can be tricky and you should make sure your processor will set it up and make sure it is working. If you have an option I would recommend you getting a serial device. We have had better luck with these probably because the USB driver is a little temperamental.

    All this being said, the PINPad may or may not work. Each PINPad gets injected with a key that is specific to the processor you are using. We have been able to test this with the processors we talk to directly (PPI and MPS). However, we can't test it for each different processor. We have seen instances where the PINPad works with one processor at one location and not at another. So we can't support using PINPads with any other processor than PPI and MPS.
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