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RetailEdge Seems to be running a little slowly
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    RetailEdge Seems to be running a little slowly

    by RetailEdge Moderator » Fri May 11, 2012 1:18 pm

    We recently had a customer who complained their system was frozen and that they had to reboot to unfreeze it. Once they were able to get the computer rebooted, they tried to open up a web browser and it failed. If you are experiencing this type of problem and slowness you can try the following:

    To Clear Printer Spooler files and enable the spooler service
    ===================
    1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
    2. Double-click "Printer Spooler" in the Services list.
    3. Click Stop and click OK.
    4. Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
    5. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
    6. Double-click "Printer Spooler" in the Services list.
    7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

    Once we were able to delete these files, restarting the spooler allowed them to open printers and faxes and RetailEdge started running lightning fast and according to the staff it was the fastest it had been in weeks.
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