[RetailEdge Moderator]

To return a serialized item from your inventory to the vendor or to transfer the item to another dealer, you should:

1. Create a PO with the item(s) you are sending back to the vendor or transferring to another dealer. Returns can be created by simply placing items on the PO with negative quantities. When you receive the PO and update the inventory, the items will be removed from inventory.

2. Make a note on the PO Notes of the serial numbers that are being returned or transferred.

3. On the Serial tab of the item, delete the approprate serial numbers from list by pressing the Delete button.

Note: When you update your inventory make sure that when you are prompted to delete the fully received PO, that you choose not to delete it until you have printed out the appropriate reports for your records.