glowfish wrote:Hello,
I am freaking out. It appears one of our employees has been "returning" items and taking the cash.
When I pull a report for the detailed customer sales sometimes it has a -1 and other times it has a 0 even though the item was a return. Also there is sometimes 0 values for price and others it shows a return. I am not sure what is going on with the report or how to read it. I have to pull up each ticket number and look. Also, worrying that this might be messing up my inventory. Did I mention I am freaking out as well. Seriously...if she is doing this under her name...what else am I missing.
Thanks,
Vanessa
glowfish wrote:So the summary and the detailed did not match. There were actual sales of items. The zero doesn't make sense because on detail it shows it as a negative but on summary as a zero. Not sure if this is something you should look into or why it would be happening on my system. The detail seems correct but the summary was not.
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