[Anthony]

Here at RetailEdge, we’re always striving to make your business the best it can be. We keep you ahead of the curve when analyzing statistics and trends for the future of our retailers. It’s no secret that returns are inevitable, reaching over 8% of retail sales after the 2015 holiday season. Returns kill retailers because of the effort that goes into selling it the first time, then the time and labor of returning it. Retailers don’t like issuing returns the same as consumers don’t like going in to return something. This means gift givers are missing the mark. That’s why we have a Gift Registry built into RetailEdge.

Gift registries aim to reduce wasted time and effort by shoppers and retailers alike by giving the shopper a straightforward list of what to get. It’s becoming increasingly clear that gift registries aren’t just for weddings and bridal showers anymore. Going off to college, Christmas, housewarming, and Birthday registries are all becoming common as well. It’s no secret that returns are inevitable, reaching over 8% of retail sales after the 2015 holiday season.

In RetailEdge you can set up a gift registry or wishlist so your customers can come in and have items scanned by barcode and to later be imported from a PICS device or iPhone and updated to a wish list. This uses the same process as if you were performing a physical inventory. Your customer will enjoy a personalized customer experience therefore create positive word of mouth.


Sources for statistics: Sandy Smith for STORES- The Magazine of NRF. December 2016 issue