At year end I need to write off the out dated gift cards from RetailEdge. How do I zero the gift card balance with out throwing other items out of balance?
We have central receiving for our multiple stores and I stumbled over the "Transfer Order Control Mode in the Miscellaneous tab of the Location Settings. I checked Help but didn't find anything on these settings. What do they do?
Another Question This time on transfers. Easy one this time. I have the Transfer Order Summary and the Receiving History - By Transfer Order reports. Below the heading each store is listed with the transfer orders. Are these the transfers coming in or transfers going out? and how do I tell who the t...
I am in the process of installing a new accounting system and taking a hard look at a lot of things that we had not given much thought to in a decade or so. On the Sales Status Report what is the "Non-Sales Adjustment:"? What is the impact of the "Non-Sales Adjustment:" on the sa...
When an item is sold 'non-entered' how is the Gross Costs and in turn the Gross Profit calculated on the Sales Status Report? Also what comprises the Type Nonstock Sales field on the Sales Status Report? and finally what types of transactions are included in Number of Other Trans?
How do I configure RetailEdge standard, not Island, to work through Hamachi? I have Hamachi up and running on the remote stores and the main server. Now were do I enter the IP addresses in RetailEdge to make use of the VPN?
On the Closing Report, the amount of returns is included in the right hand column. How do I know from the closing report, where the amount of the return appears in the figures on the left hand column? Since our returns have increased dramatically with the implementation of an on-line store. I need t...
When I enter inventory manager, I need to reorder the columns so that I can view the columns I need at one time. Is there some way to get RetailEdge to remember the column order that I need? Also when I update a record in inventory manager, the record jumps to either the top or the bottom of the win...