Post Reply 2 posts Page 1 of 1
Sales Tax Report vs Summary report
  • Joeyb621
    New User
    New User
    Posts: 6
    Joined: Tue Oct 02, 2012 12:48 pm

    Sales Tax Report vs Summary report

    by Joeyb621 » Mon Feb 24, 2014 12:02 pm

    How do I get the total sales on the sales tax report? I have 5 tax jurisdictions. When I add up the total sales on the sales tax report it is a different number than the register sales summary. I normally wouldn't be worried about it but it is over $1600 difference.

    Thanks in advance.
  • User avatar
    RetailEdge Moderator
    Site Admin
    Site Admin
    Posts: 1290
    Joined: Mon Jan 23, 2006 4:02 pm
    Location: Rutland, VT
    Contact:
    Contact RetailEdge Moderator

    Re: Sales Tax Report vs Summary report

    by RetailEdge Moderator » Mon Feb 24, 2014 2:25 pm

    What are the payment methods you are running it for? The best thing to do is to e-mail a copy of the reports to Technical Support. They can probably look at it pretty quickly and determine what is going on.

    One thing that we have seen is that people are creating fake payment methods that are supposed to act like CASH. However, RetailEdge will always balance the change that is going out against the CASH payment method.

    I know that a change to the way things are reported has been discussed. If this is the case let us know.
Post Reply 2 posts Page 1 of 1

Who is online

Users browsing this forum: No registered users and 24 guests