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Reprint receipt
  • wildman
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    Reprint receipt

    by wildman » Mon Nov 26, 2012 10:42 am

    We can not reprint a receipt from Register 2, We get a error message. It works fine from Register 1. This is only since the last update. It worked fine before.
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    Re: Reprint receipt

    by RetailEdge Moderator » Mon Nov 26, 2012 11:40 am

    That is a pretty common question. I think you need to edit your workstation settings and make sure that you have a value set for the Tape Style Printer for Reprinting Receipts. This can be found at the bottom of the Receipt Printer 1 tab.
    wildman wrote:We can not reprint a receipt from Register 2, We get a error message. It works fine from Register 1. This is only since the last update. It worked fine before.
  • wildman
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    Re: Reprint receipt

    by wildman » Mon Nov 26, 2012 4:52 pm

    Printer is tape style serial via windows printer driver in the box at the bottom.


    Receipt Printer 1:
    Tape Style- Serial Via Windows Printer Driver
    Printer Name Epson TM-III Receipt
    Device Name Epsom TM-T88


    Tape Style Printer for Reprinting Receipts
    Tape Style-Serial Via Windows Printer Driver

    these settings either give a error, or it just sits with little circle spinning.

    I have tried other options in that bottom box with no luck either.
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