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Pin Pad Error
  • wildman
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    Pin Pad Error

    by wildman » Mon Nov 28, 2011 4:11 pm

    Got my pin pads today, Installed them, one works one dosen't. Register 2 installed com port 3 as PP1000se (com3) test program shows Label 1 Key Pin Block, seems like it is working. Register 1 our main register installs as QX_1000se UARD Device (com 4). Text program shows the same Label 1 KEY Pin Block, and appears to work, but dosent. When I try to run a debit retail edge pops up a PinPad_Error_Parse, and pin pad reads ERROR-1. What do I need to do to fix this error. I have went to the com port and tried to update the driver and it says windows has found the newest driver and it is installed.
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    Re: Pin Pad Error

    by RetailEdge Moderator » Mon Nov 28, 2011 8:46 pm

    Try this forum topic.

    http://www.retailedge.com/phpBB/viewtop ... f=4&t=2451

    The parse error just means that we are not talking properly with the device.

    Let us know if this does not help.
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