[RetailEdge User]

I am setting up my receipt printer and after I have chosen a Device Name and Printer Name or Serial Port for my printer and hit the Save button, I get an error message something to the effect that the Printer Name can't be left blank.

[Rudi]

The error message is not referring to the Printer Name field on the Receipt Printer tab, but rather to the Printer Name field on the Reports tab. In other words, RetailEdge is preventing you from Saving because there are other Mandatory fields that need to be filled out before a Save can be successful. The other information that RetailEdge is looking for is usually the Printer Name field on the Reports tab and the Printer information on the Labels (1 of 2) tab.