bobdist wrote:I recently replaced one of my POS computers with a new machine running Windows 7 64 bit. Everything is working fine except occasional problems with my Star TSP100 printer not printing. The receipt simply ends up queued in the print spool, and won't print until I power off and power on the receipt printer. This doesn't happen all the time; only once or twice per day. Most of the time, it prints normally. I've tried plugging the printer in different USB ports (deleting and redefining the printer each time), as well as replacing the printer itself with a different TSP100 that I have, so I don't think it's a hardware issue related to the printer itself.
Note that when I did the initial install, the somewhat old installation CD (Windows XP era), wouldn't work, so I downloaded the latest and greatest from the Star website, which claimed it was Windows 7 32 and 64 bit compatible. Is anyone familiar with a problem like this? Any suggestions?
Newfane Country Store
bobdist wrote:Just to follow up on this, I did end up contacting Star. They acknowledged that there was a problem with their version 5.0 driver and Windows 7 that occasionally causes this kind of issue. They recommended that I download and install the version 4.0 driver and configuration utility and use that instead. I did that three days ago, and all seems fine now. So, something to keep in mind if you're using Windows 7 and the TSP100 printer...
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