End of Support Policy for Legacy RetailEdge Systems
As of March 31, 2011, High Meadow Business Solutions will no longer support systems based on RetailEdge software versions that predate RetailEdge version 8.1. This includes old RetailEdge versions such as 4.x (DOS), 6.0, 7.0, 7.5, and 8.0.
We are taking this action because it has become too costly to support our oldest RetailEdge versions and because they are incompatible with today’s modern operating systems (Vista and Windows 7).
We are also dropping support for these older versions in an effort to promote PCI Credit Card best security practices. RetailEdge versions 8.1 and newer are fully PA-DSS validated payment applications and are compatible with secure PCI compliant environments.
In order to help you make the migration from earlier versions, from February 15, 2011 until March 31, 2011 we are offering a $100 instant rebate. This rebate can be redeemed either towards the upgrade cost, a software maintenance plan or future software support.
What Version of RetailEdge Do I Have?
You can determine what version of RetailEdge you are using by choosing Help from the RetailEdge Main Menu and then selecting About.
What Do I Do if I Have an Older RetailEdge Version?
If your RetailEdge version is part of the 8.0 series (8.0.x), then you are eligible to upgrade to RetailEdge 8.1. at no cost. This is a free upgrade and can be done by selecting Help | Program Updates from the RetailEdge Main Menu.
If you are using an older RetailEdge version that predates 8.0, we offer an affordable upgrade path. Pricing starts at $225 for your first workstation and $115 for each additional workstation.
You will be able to keep your existing RetailEdge data and import it to your new version. In addition, we offer 30 days of free technical support to help with the update process.
Other Good Reasons to Upgrade
Great New Features
Gift Cards (with no additional processing fees).
Customer Loyalty Programs.
Sophisticated Discount Rules.
Open Orders (Deposits).
At-A-Glance Information with the Customer, Inventory, and Vendor Managers.
Saved Sales (Sales Quotes).
Multiple Sales Tax Jurisdictions (with 2-tiered tax rates and exceptions).
Purchase Orders auto-generated by Sales.
Direct Export to QuickBooks.
Stability and Scalability
RetailEdge 8.2 is based on a new database architecture which offers more stability, reliability, and scaleability (a true client-server architecture). It is also multi-location ready from day one.
Integrated Credit Card Processing
RetailEdge 8.2 has credit card processing built into the program with direct integration with our processing partners. You do not need to purchase any additional, third party software, such as PC Charge, to process credit cards. This means less cost and more reliability. Our processing partners offer great rates and should be able to meet or beat your current providers. We support PC Charge for those customers with special needs.
Do You Have a Demo Version of RetailEdge 8.2?
Yes, there is a full working demo copy of RetailEdge available on our website. Please visit http://www.retailedge.com for more details. Also included with the demo is a Conversion Utility that will copy and convert your Version 7.5 or DOS 4.2 data into the demo program so that you can see what your data will look like in the new program.
How Do Get More Information?